Octogen

Octogen technician repairing an opened two-way radio at a service bench in Malaysia
PROGRAMMING · REPAIR
RECONDITION · BATTERIES
GENUINE PARTS
LOAN UNITS
Service & Repair — Octogen

We fix, programand reviveevery radio.

Programming, board-level repair, reconditioning and fleet maintenance for two-way radios — Motorola, Hytera, Kenwood, Swiftcom and more. Fast turnaround, genuine parts, and loan units while you wait.

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What service & repair means

Walkie talkie service and repair is the programming, fault repair, reconditioning and upkeep of two-way radios — codeplugs and channels, water and impact damage, batteries, antennas and firmware. Octogen services every major brand across Malaysia with genuine parts and loan units.

48Hour bench turnaround target
5Major brands serviced
2017Servicing radios since
Macro of a two-way radio circuit board under component-level repair
01 — INTAKE

Every radio gets a diagnosis.

Before any quote, each unit goes on the bench — we trace the real fault, not just the symptom, and tell you what it needs.

02 — REPAIR

We fix it at component level.

PTT, mic, speaker, screen, water damage, dead boards — repaired with genuine parts and proper soldering, not swap-and-pray.

03 — RECONDITION

Worn fleets come back like new.

Casings, keypads, antennas and batteries refurbished and reprogrammed, so an ageing fleet performs like the day you bought it.

04 — BENCH TEST

Nothing leaves until it passes.

Every radio is bench-tested against spec — power, audio, range and channels — then returned with a workmanship warranty.

Drag to see the difference

Worn out, or reconditioned.

The same radio — before and after a full Octogen recondition. Drag the handle.

Worn scratched two-way radio before reconditioningScuffedDead batteryFaded
Same two-way radio after Octogen reconditioning, restored like newRestoredNew cellTested
BeforeAfter Octogen
What we do

Six kinds of service.

From a single handset to a whole fleet — one workshop covers it all. Scroll across →

Programming two-way radio codeplugs, channels and zones from a laptop
01 / Programming

Codeplugs & zones

Channels, talkgroups and fleet cloning — programmed to match your operation.

Component-level two-way radio circuit board repair with soldering
02 / Repair

Board-level repair

PTT, mic, speaker, screens and water damage — fixed at component level.

Reconditioning and refurbishing a two-way radio casing and keypad
03 / Recondition

Fleet refurb

Casing, keypad and antenna refurbishment to bring old fleets back to spec.

Two-way radio battery testing and reconditioning on an analyzer
04 / Batteries

Battery service

Testing, reconditioning and genuine replacement cells that hold a shift.

RF alignment, calibration and firmware update on a radio service monitor
05 / Tuning

RF tuning & firmware

Alignment, calibration and firmware updates on a service monitor.

Whole fleet of two-way radios on charging banks for scheduled maintenance
06 / Maintenance

Fleet upkeep

Scheduled preventive servicing and charging-bank upkeep for whole fleets.

We have seen it all

Whatever happened to your radios.

Water-damaged two-way radio being dried and recovered
Water damage

Dropped in water? Recoverable.

We open, dry, ultrasonic-clean and recover boards before corrosion sets in.

Cracked impact-damaged two-way radio casing being repaired
Impact & cracks

Cracks & broken PTT

Casings, antennas and push-to-talk repaired or replaced.

Whole fleet of two-way radios being batch serviced
Whole-fleet service

Batch servicing

Programming and servicing for an entire fleet in one pass.

Loan two-way radios handed over in a hard case while repairs are done
Loan units

Never go silent

Standby radios keep your team connected while yours are on the bench.

How it works

Drop off to done.

1

Book it in

Tell us the brand, model and what is wrong.

2

Collect

Drop off, or we arrange pickup across the Klang Valley.

3

Diagnose & quote

Bench diagnosis and a clear, no-surprise quote.

4

Repair

Genuine parts, component-level fix, reprogramming.

5

QA test

Bench-tested against spec before it ships.

6

Return

Back to you — with loan units covering the gap.

Genuine · warranted · supported

Real parts. Real warranty.

We service with genuine OEM parts and back our workmanship — so a repaired radio stays repaired. Authorised for the brands we sell, with loan units to keep you running.

Genuine OEM parts & batteries — no grey-market substitutes
90-day workmanship warranty on repairs
Loan units & pickup across the Klang Valley
Brands we service
Motorola two-way radio service MalaysiaHytera two-way radio service MalaysiaSwiftcom two-way radio service Malaysia
Answers

Service & repair FAQ

Do you repair water-damaged radios?+
Yes. Bring it in as soon as possible — we open the radio, dry it, ultrasonic-clean the board and recover what we can before corrosion sets in. Water damage is repairable surprisingly often if you act fast and stop using the radio.
Can you program my existing radios?+
Yes. We program codeplugs, channels, talkgroups and zones, and can clone one configuration across an entire fleet. Bring your frequencies or licence details and we will set every radio up to match your operation.
How long does a repair take?+
Most bench repairs are turned around in two to five working days, depending on parts. Simple programming or battery jobs are often same-day. We confirm a timeline with your quote, and loan units are available so your team is never without radios.
Do you provide loan units while my radios are serviced?+
Yes. We keep a pool of standby radios so your team stays connected while yours are on the bench. Loan units can be programmed to your channels so the changeover is seamless.
Which brands do you service?+
We service Motorola, Hytera, Kenwood, Swiftcom and Baofeng, plus most common business two-way radios. If you are unsure, send us the model number and we will confirm before you drop it off.
Do you recondition old radio fleets?+
Yes. Reconditioning covers casing, keypad and antenna refurbishment, battery replacement, deep cleaning and reprogramming — restoring an ageing fleet to near-new performance for a fraction of the cost of replacement.
Do you offer fleet maintenance contracts?+
Yes. We offer scheduled preventive maintenance for fleets — periodic servicing, battery health checks and firmware updates — so reliability never drifts. Ask us to build a plan around your fleet size and usage.
Octogen technician returning a tray of freshly serviced two-way radios
Get support

Send us your
radios.

Tell us the brand, model and what is wrong — we will diagnose, quote and get your fleet back on air. Loan units available.

📞 016-996 9446✉️ sales@octogen.my📍 KL · Klang Valley · JB · Penang · Melaka

Octogen Resources — Malaysian two-way radio supplier and service partner since 2017. Walkie talkie programming, repair, reconditioning, battery service, antenna tuning and fleet maintenance for Motorola, Hytera, Kenwood and Swiftcom.

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